Note: The following applies to our micro-credentials only; it does not apply to TEC-funded industry training.
TERMS AND CONDITIONS OF ENROLMENT AT NZALI
Applying to NZALI
Applicants are required to provide true and complete information when filling out the application form and attaching documents. Provision of false information may result in the termination of the application/enrolment.
Applicants must review the details of the course they are applying for, to make sure it is the course they want to study, and should consider whether the course will assist them in achieving their career goals and intentions.
A completed NZALI application form is the basis of a contract between the applicant/the applicant’s employer and NZALI.
If entry criteria are met, applicants will receive an Offer of Place letter, which will give advice on course fees (tuition and resource fees), and date and method of payment.
To accept an Offer of Place, applicants must sign one copy of the Offer of Place, and return it, with full payment of all fees, by the due date.
Change of Address or Contact Details
Students are required to notify NZALI immediately if their address or contact details change.
Fee Refund/Withdrawal Policy
Students are required to read the school’s fee refund/withdrawal policy, below.
Acceptable Use Policy for Computers and Information Technology
During orientation, students are required to sign a policy which defines the responsibilities of students when using any computing and information technology facilities provided by NZALI.
Student and Tutor Contract
During orientation, students are asked to sign an agreement that they will:
- Follow NZALI policies and procedures
- Attend classes punctually, and notify NZALI staff if unable to attend
- Be honest in dealings with the other learners/students and with lecturers/tutors
- Try hard to complete any assignments on time, and to work on them to the best of their ability
- Ask for one-to-one sessions when needed
- Try to be co-operative and sensitive to the needs of the lecturers/tutors and other participants.
Guidance for Students
Guidance for students around pathways for further study, employment, and (for international students) residency, is available upon request. Help in writing CVs and covering letters is available, and academic references can be made available to support applications. Information sessions on immigration-related matters, such as work visas and residency, can be arranged with licensed immigration advisors.
Notes on the use of student photos, videos, and testimonials by NZALI
- From time to time NZALI may post photographs, video recordings, and/or written testimonials of students on the NZALI website
- It is NZALI’s policy that any published items will be positive depictions of students.
Note re Consumer Guarantees Act 1993
Where a student’s employer pays the course fees, NZALI hereby contracts out of the Consumer Guarantees Act 1993, and the Consumer Guarantees Act 1993 therefore does not apply to such business-to-business transactions.
NZALI STUDENT WITHDRAWALS, AND FEE REFUNDS, POLICY
This withdrawal and fee refund policy is in accordance with the Education Act 1989 and amendments as implemented by the New Zealand Qualifications Authority, and applies to international and domestic students.
1. If a student fails to start for any reason (including, in the case of an international student, due to failure to obtain a study visa), voluntarily withdraws from, or simply stops attending, any NZALI programme, they must notify the Director of Studies in writing. The date of withdrawal is the date that NZALI receives written notification of withdrawal, or the first day of a protracted period of non-attendance (if a student simply fails to start, or stops attending, class without notification). ‘Day 1’ (for the purposes of calculating how many days have elapsed since the student ‘started’ their programme) is defined as the date tuition actually commenced.
2. Student fee refund amounts are mandated by NZQA up to certain points in courses – refer to the ‘Refund of Student Fees – flowchart’ below. ‘NZALI’s own refund policies’ (mentioned at four places in the flow chart) apply thereafter, and are (note: ‘days’ means calendar days):
Course less than three months
International and domestic students (both the same)
Course less than five weeks: Day 3 onwards, no refund.
Course five weeks or more: Day 6 onwards, no refund.
Course three months or more
International student: From Day 11 onwards, no refund.
Domestic student: From Day 9 onwards, no refund.
All courses: Students who withdraw before the course commences will be entitled to refunds less any amounts allowed to be retained as noted in the flow chart below.
3. You will be advised in writing of the refund decision within 5 working days of your application being received. Any refund due will be paid within 30 days of receipt of application. Refunds will be paid in New Zealand dollars, and will go to the person or organisation that paid the fees, not necessarily the student.
4. If the student is expelled from the course, it is unlikely that any refund will be made.
5. These regulations may be varied in exceptional circumstances that are beyond the control of the student (such as medical or compassionate circumstances). Variation is at the discretion of the CEO.
