What is a micro-credential?

Micro-credentials are learning packages which certify achievement of a specific set of skills and knowledge development. Micro-credentials are industry-relevant, and therefore target those skills which are necessary in the workplace. Once a micro-credential is completed, a certificate of completion is awarded, and reflected on a participant’s NZQA Record of Learning.

Our Micro-Credentials

All our micro-credentials consist of a learning programme and an assessment. Our micro-credentials are approved by the New Zealand Qualifications Authority (NZQA), and sit on the New Zealand Qualifications Framework (NZQF).

Micro-credentials are reviewed annually, to ensure they continue to meet NZQA requirements, and continue to be industry-relevant in order to address the unmet skills and knowledge required in the workplace.


Refining the leadership repertoire of managers, supervisors, and team leaders

Programme Aim

This programme enables leaders, managers, supervisors, and builders of teams, to improve and develop leadership skills, focussing on the important leadership skill of self-awareness. In the context of leadership, self-awareness is about understanding the impact on others of one’s management style and approach. The skills learned on the micro-credential assist leaders to resolve workplace issues, and take responsibility for their decisions, actions, and communication style.

Part one of the programme involves learning to lead from context, so that individuals are better placed to facilitate conversations and approaches that will resolve workplace issues with accountability, creativity, and sustainability.

Parts two and three develop skills that enable individuals to take complete responsibility for their decisions, actions, and communication style, which in turn enables leaders to improve the levels of engagement that they create amongst their subordinates and colleagues.

Programme Overview

  • Industry-relevant, providing on-the-job learning opportunities;
  • Delivered in the workplace to leaders, managers, supervisors, and builders of teams;
  • Upon completion, participants gain an NZQA-approved micro-credential qualification, and the 10 credits achieved are recorded on their NZQA Record of Learning. An NZALI Certificate of Completion is awarded.

Entry Requirements
A candidate for admission into the Practising Leadership with Self-Awareness micro-credential must:

  1. Be employed in a position of leadership as either a manager, supervisor, or team leader (of at least three individuals including themselves); and
  2. Hold a qualification at Level 4 or above on the NZQF; or have experience working at manager/supervisor/team leader level for at least three years, and have managed a team of at least three individuals (including themselves); and
  3. Be at least 20 years of age.

Note 1: If admission criteria are not met, discretionary entry may be granted by the Academic Board.
Note 2: International students must have an IELTS Academic score of 6.0 overall, or equivalent, with no band less than 5.5.

Request more information
To request more information about our programmes please contact us at info@nzali.ac.nz.


Building the digital literacy capability of employees in the workplace

Programme Aim

This learning package addresses a fundamental need in Aotearoa New Zealand to promote digital literacy within the workplace, which will assist employees to use smart devices and digital platforms to perform tasks within their roles and responsibilities.

No two workplaces are the same, this micro-credential programme is specifically designed to explore the identified digital needs of employees in your workplace, ensuring that learning is directly relevant for your employees.

Entry Requirements

A candidate for admission into the Workplace Digital Literacy: Interface between Smart Devices and Digital Platforms Micro-Credential must be:

  1. Employed in a workplace where smart devices are a key component of tasks that are being performed.

Note 1: In addition, international students must have an IELTS General score of 5 overall, or equivalent, with no band less than 4.5.
Note 2: Candidates will have to provide documentary evidence to support their application.
Note 3: If admission criteria are not met, discretionary entry may be granted by the Academic Programme Committee.       

Request more information
For more information about this micro-credential contact us at info@nzali.ac.nz.


Note: The following applies to our Micro-Credential only; it does not apply to TEC-funded industry training.


Applying to NZALI
Applicants are required to provide true and complete information when filling out the application form and attaching documents. Provision of false information may result in the termination of the application/enrolment.

Applicants must review the details of the course they are applying for, to make sure it is the course they want to study, and should consider whether the course will assist them in achieving their career goals and intentions.

A completed NZALI application form is the basis of a contract between the applicant/the applicant’s employer and NZALI.

If entry criteria are met, applicants will receive an Offer of Place letter, which will give advice on course fees (tuition and resource fees), and date and method of payment.

To accept an Offer of Place, applicants must sign one copy of the Offer of Place, and return it, with full payment of all fees, by the due date.

Change of Address or Contact Details
Students are required to notify NZALI immediately if their address or contact details change.

Fee Refund/Withdrawal Policy
Students are required to read the school’s fee refund/withdrawal policy, below.

Acceptable Use Policy for Computers and Information Technology
During orientation, students are required to sign a policy which defines the responsibilities of students when using any computing and information technology facilities provided by NZALI.

Student and Tutor Contract
During orientation, students are asked to sign an agreement that they will:

  • Follow NZALI policies and procedures
  • Attend classes punctually, and notify NZALI staff if unable to attend
  • Be honest in dealings with the other learners/students and with lecturers/tutors
  • Try hard to complete any assignments on time, and to work on them to the best of their ability
  • Ask for one-to-one sessions when needed
  • Try to be co-operative and sensitive to the needs of the lecturers/tutors and other participants.

Notes on the use of student photos, videos and testimonials by NZALI

  • From time to time NZALI may posts photographs, video recordings, and/or written testimonials of students on the NZALI website
  • It is NZALI’s policy that any published items will be positive depictions of students.

Note re Consumer Guarantees Act 1993
Where a student’s employer pays the course fees, NZALI hereby contracts out of the Consumer Guarantees Act 1993, and the Consumer Guarantees Act 1993 therefore does not apply to such business-to-business transactions.


This withdrawal and fee refund policy is in accordance with the Education Act 1989 and amendments as implemented by the New Zealand Qualifications Authority, and applies to international and domestic students.

1. If a student withdraws (i.e. stops attending class) from any NZALI course, they must notify the Director of Studies in writing. The date of withdrawal is the date that NZALI receives written notification of withdrawal, or the first day of a protracted period on non-attendance (if a student simply stops attending class without notification). ‘Day 1’ (for the purposes of calculating how many days have elapsed since the student ‘started’ their course) is defined as the date tuition actually commenced.

2. Student fee refund amounts are mandated by NZQA up to certain points in courses – refer to the ‘Refund of Student Fees – flowchart’ below. ‘NZALI’s own refund policies’ (mentioned at four places in the flow chart) apply thereafter, and are (note: ‘days’ means calendar days):

Course less than three months
International and domestic students (both the same)
Course less than five weeks: Day 3 onwards, no refund.
Course five weeks or more: Day 6 onwards, no refund.

Course three months or more
International student: From Day 11 onwards, no refund.
Domestic student: From Day 9 onwards, no refund.

All courses: Students who withdraw before the course commences will be entitled to refunds less any amounts allowed to be retained as noted in the flow chart below.

3. You will be advised in writing of the refund decision within 5 working days of your application being received. Any refund due will be paid within 30 days of receipt of application. Refunds will be paid in New Zealand dollars, and will go to the person or organisation that paid the fees, not necessarily the student.

4. If the student is expelled from the course, it is unlikely that any refund will be made.

5. These regulations may be varied in exceptional circumstances that are beyond the control of the student (such as medical or compassionate circumstances). Variation is at the discretion of the CEO.

NZQA-specified withdrawal periods and refund amounts for domestic students on courses of under three months

NZQA specifies the following withdrawal periods and refund amounts for domestic students on courses of under 3 months under section 235(1A) of the Education Act 1989:

Course lengthWithdrawal periodRefund amount
For courses of two days or lessNoneAny refund is at the PTE's discretion
For courses of more than two days but under five weeksUp to the end of two calendar days of the course commencingA minimum of 50% of the amount the student paid in respect of the course
For courses of five weeks or more but less than three monthsUp to the end of five calendar days of the course commencingA minimum of 75% of the amount the student paid in respect of the course

Course means a programme or training scheme in which a student is enrolled.

Refund application for other reasons

EventDocumentationTimingRefund amount
NZALI is unable to proceed with the course, due to NZALI voluntarily ceasing the course, voluntary closure of NZALI, a Course Closure Event, or any other reason(Automatic refund)Total fee refund (however this may be paid to another NZ institution on receipt of Offer of Place at the student’s discretion)